1. Introduction At Axminster, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website.

2. Information We Collect We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number.

• Financial Information: Payment details, bank account information.

• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information We use your personal data to:

• Provide and manage our services.

• Process your payments and manage your orders.

• Communicate with you, including responding to your inquiries and sending you service-related updates.

• Improve our website, products, and services.

• Comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing We process your personal data based on the following legal grounds:

• Contractual Necessity: To perform the contract we have with you.

• Legal Obligation: To comply with legal and regulatory requirements.

• Legitimate Interests: To manage our business, improve our services, and communicate with you.

• Consent: Where you have given us explicit consent to process your data for specific purposes.

5. Data Sharing We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf, such as payment processors and IT support.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Your Rights You have the following rights regarding your personal data:

• Access: Request access to your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data.

• Objection: Object to the processing of your personal data.

• Restriction: Request restriction of processing your personal data.

• Portability: Request transfer of your personal data to another party.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: axminsterrefurbishmentslimited@gmail.com

• Address: The Old Barn, Wood St, Dartford, BR8 7PA

• Direct Dial Stephen Mobbs PCAQT: 07519758002

• Office: 02083031055